Privacy Policy

At Helmstead, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.helmstead.ca/). Please read this policy carefully. By using our website, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out our contact or quote request forms
• Subscribe to updates or email newsletters
• Communicate with us directly

This may include:

• Full Name
• Email Address
• Phone Number
• Project Details or Inquiry Content

b. Non-Personal Information

We automatically collect certain data when you visit our site, such as:

• IP address
• Browser type
• Operating system
• Pages visited and time spent on the site
• Referral URLs

This information is collected for analytics and optimization purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or provide estimates
• Schedule consultations or appointments
• Improve our website’s functionality and performance
• Send updates or service-related communications (only if you opt in)
• Ensure security and prevent fraud

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with third-party service providers strictly for the purpose of:

• Website hosting and analytics (e.g., Google Analytics)
• Email communications
• Customer relationship management tools

All third-party providers are obligated to keep your data secure and only use it for authorized purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect anonymous traffic data. You can adjust your browser settings to decline cookies if preferred, though this may limit functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for certain uses

To exercise your rights, please contact us at: info@helmstead.ca.

7. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Helmstead Construction
E: info@helmstead.ca
P: +1 (819) 635-8177